Shipping policy

Orders are typically processed within 1–3 business days after payment is received.

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Delivery times vary depending on your location but generally take 3–7 business days within the United States.

Please note:

  • Shipping delays may occasionally occur due to carrier or seasonal demand.

  • Urban Roots Hair Oil is not responsible for delays caused by the shipping carrier.

Customers are responsible for providing accurate shipping information. We cannot guarantee delivery if incorrect addresses are provided at checkout.

If you experience any issues with your shipment, please contact us and we will do our best to assist.

Email: support@urbanhairoil.com